Las Vegas Auto Repair Shops Compared
Choosing the best repair shop in Las Vegas can be difficult. How do you decide? Let’s examine Desert Oasis Auto Repair against Ted Wiens; two of better-known repair shops in Las Vegas.
Company Introductions
Desert Oasis European Auto
Desert Oasis European Auto is an affordable family-operated, reputable substitute to any dealership in Las Vegas for European luxury auto repair and routine car maintenance in Las Vegas. They specializes in Audi, BMW, Mercedes-Benz, Porsche, Volkswagen,
Jaguars and Land Rovers. Customers get free shuttle service throughout Las Vegas. The company is known (as evidenced by online reviewers) for its use of the latest, automotive technology. Desert Oasis operates from its flagship location at 2079 Rainbow Blvd. Their shop is a four-bay garage staffed with ASE-specialized team.
Ted Wiens Tire & Auto
Ted Wiens is among the oldest companies in Las Vegas. Wiens established itself in the Vegas valley 67 years ago as a simple gas station. Since that time, it evolved into a tire & auto repair corporation, and opened multiple locations throughout the valley for customers’ convenience.
Ted Wiens Auto sells name brand tires, wheels, and offers generalized auto repair services for mainly domestic cars in the Las Vegas, Henderson, and Summerlin. Like Desert Oasis, its services include brake repair, oil changes, air conditioning repairs and battery replacement for domestic car, fleet vehicle, diesel & light truck, and SUVs.
Auto Services Offered
Desert Oasis Auto Services
Desert Oasis specializes in European name brands including BMW, MINI, Jaguar, Land Rover, Mercedes-Benz, Porsche, Audi and Volkswagen. Performing “scheduled maintenance” is the European automakers version of a tune-up. They replace timing belts, water pumps and serpentine/drive belts. They also inspect engines for performance, CV boot, air suspensions and coolant system using the most advanced diagnostic equipment available in the automotive industry. But, Desert Oasis does not retail tires or wheel alignments.
Ted Weins Auto Services
Ted Wiens retails tires and accepts all makes and models of SUVs and car; even diesel trucks, for auto repair. They do not specializing in any one manufacturer; domestic or foreign, though they primarily focus on domestic cars and trucks. They repair all makes and models. The corporation has big, beautiful service centers located across the valley showcasing tires and wheels. Over the past year they have unveiled their Hybrid Shop to help forge ahead in the electric car industry.
Price Comparison
Desert Oasis Auto Repair Costs
Prices at Desert Auto repair are honest and fair. The company offers you a $10 discount on any regular maintenance service when you book online. New customers enjoy a $15 discount on full synthetic oil changes as a “Getting to Know Us” special. They also offer 50% off check engine diagnostic services up to one hour with coupon from the website.
The diagnostic service is $111.00 and takes one hour; this fee is waived with same-day repair. This special deal applies to all German and British vehicle serviced by Desert Oasis and is unheard of in the diagnosing of indicator lights such as check engine or ABS lights. Squeaking brakes? No problem, Desert Oasis as always has a free brake inspection. Stop by anytime for an estimate with no surprise or hidden fees for this service.
For scheduled maintenance of Jaguars or Land Rovers, for example, Desert Oasis European Auto’s starting prices are $109.00. This fee includes a fully synthesized oil change and filter change this service comes with a 21 point inspection of your vehicle with a technicians report emailed to your inbox. Other specialized services which Mercedes and BMW/MINI recommend every two years on their models are brake fluid flush (starting at $129) and coolant services (starting at $189) Transmission Services are also available (start at $375). Audi/VW big maintenance service would be timing belt & water pump replacement. This service starting price $950.00 depending on year, model & mileage. Spark plug replacement on them should be done every 30K mileage and start at $175.00. Desert Oasis offers free shuttle to home or office limited to the greater Las Vegas/Henderson area with any of the above mentioned services.
Ted Weins Tire & Auto Repair Prices
Ted Wiens prices for the European models are slightly higher compared to Desert Oasis. However, Wiens advertises many offers, coupons and promotions ranging from discounts on repair to free service(s). Great rebates are given for customers who finance with their credit card programs on the services rendered. Ted Wiens customers can open a Ted Wiens credit card with no interest if paid in full months within six months. You only need to make a $299 minimum purchase that is required. Interest is charged to your account in case the balance is not paid within six months.
Regular oil change goes at $29.95 while premium oil change is charged $59.95. Ted Wien’s Auto uses synthetic blend or regular weight oils for this service. Full synthetic oil comes at a higher cost and is used in the German and British maintenance. Ted Wien’s may not always be able to reset the service indicators on European manufactures or may charge an addition fee to do this.
Customer Service Quality
According to reviewers in Las Vegas, the customer service at Desert Oasis Auto Repair is exceptional; customers say they wish they could give more than a five-star rating. Customers appreciate the dependable, experienced technicians at Desert Oasis who specialize in European brands.
The staff is extra friendly and knowledgeable. After servicing your car, you will receive a thorough run-down of the repair on your invoice and sometimes free car wash coupon to Terrible’s Car Wash.
Desert Oasis Auto Repair works with extended warranty and insurance companies to handle authorized claims. Plus, you get a free car wash before you leave. What a perk! Further, since Desert Oasis reports all service and repair to Carfax, you have access to your car’s “medical record” 24/7 online. This is a service to help aide in private resale of their customer’s vehicles when they are ready for a later model vehicle.
Ted Wiens Tire & Auto Repair has widely- trained, reputable customer service staff. Both Desert Oasis and Weins customers praised the fact that their respective websites offered an online scheduling features. This gave customers access to schedule auto repair 24 hours a day, 7 days a week. However there were complaints that the Ted Wein’s online booking system jammed regularly.
Choose an Auto Repair Shop in Las Vegas
Both auto repair shops offer online scheduling and perform routine maintenance, vehicle inspections, replacement of hoses, brakes and belts, oil changes; full synthetic oil is standard at Desert Oasis. Ted Weins retails tires, but Desert Oasis Auto does not. Both have many reviews on the web. Wiens’ average rating is 3 stars and Desert Oasis is a 4.5 star rating.
The choice boils down to what kind of car you drive. If you drive a European brand, do you prefer a specialist repair it; or the same mechanic who just finished service on a Ford or Diesel engine? Research shows if you choose a shop that specializes in repairs of your brand, it extends your car’s lifespan.
Because nuance craftsmanship is preferred for European brands, take your BWM/MINI, Porsche, Jaguar, Audi/Volkswagen and Land Rover to Desert Oasis. If you have a more economical, domestic car, choose Ted Weins for their quality service, and convenient number of locations throughout Las Vegas.
