European Auto Repair Services

Our Services

Car Repair on a Lift

Desert Oasis European Auto Service and Repairs stands as the foremost luxury auto repair shop in Las Vegas, celebrated for its expert repair, maintenance, and diagnostic offerings for a wide range of European automobiles.

Leveraging state-of-the-art technology and in-depth expertise, our team provides services aimed at improving your vehicle’s functionality and durability.

With each inspection we provide a Free 44 point inspection video with pictures of your car parts in a video format so you can see for yourself the condition each part is in and with a rating of the condition of the parts.

We cater to numerous European brands, including Audi, Porsche, VW, BMW, Mini, Mercedes, Bentley, Rolls Royce, and Land Rover.

Our scope of services encompasses regular maintenance activities like oil changes, as well as intricate engine diagnostics and repairs.

Our pledge is to offer outstanding customer support, transparent pricing, and thorough precision. Opt for Desert Oasis for your European vehicle’s care and discover the exceptional standard of our offerings.

Mercedes Benz CLS S3

Desert Oasis European Motors also provides Mileage Based Services, ensuring your vehicle remains in optimal condition, no matter its brand or model.

We create bespoke maintenance schedules that consider your vehicle’s specific needs, factoring in its age, mileage, and the guidelines set by the manufacturer.

Our experienced team tackles various services, ranging from oil changes and tire rotations to brake checks and transmission maintenance, all in line with your vehicle’s mileage benchmarks.

We commit to conducting each service with meticulous care, integrity, and outstanding client service.

At Desert Oasis, our goal is to prolong the life of your vehicle, boost its performance, and elevate your overall driving experience.

Factory Programming Auto Repair

Desert Oasis specializes in professional Factory Programming for various vehicle brands and models right within our facility. Our qualified team uses cutting-edge technology to update and reconfigure your vehicle’s computer systems, guaranteeing peak performance and dependability.

Distinct from dealerships, Desert Oasis offers tailored attention and service, providing you with expertise comparable to dealerships but without the high costs typically associated. We blend the technical proficiency of a dealership with the personalized service of a family-run local shop.

Discover the unique experience of dealership-grade service at more affordable rates with Desert Oasis European Auto Service and Repair.

Our Services

Desert Oasis European Auto Service and Repairs stands as the foremost luxury auto repair shop in Las Vegas, celebrated for its expert repair, maintenance, and diagnostic offerings for a wide range of European automobiles.

Leveraging state-of-the-art technology and in-depth expertise, our team provides services aimed at improving your vehicle’s functionality and durability.

With each inspection we provide a Free 44 point inspection video with pictures of your car parts in a video format so you can see for yourself the condition each part is in and with a rating of the condition of the parts.

We cater to numerous European brands, including Audi, Porsche, VW, BMW, Mini, Mercedes, Bentley, Rolls Royce, and Land Rover.

Our scope of services encompasses regular maintenance activities like oil changes, as well as intricate engine diagnostics and repairs.

Our pledge is to offer outstanding customer support, transparent pricing, and thorough precision. Opt for Desert Oasis for your European vehicle’s care and discover the exceptional standard of our offerings.

Desert Oasis European Motors also provides Mileage Based Services, ensuring your vehicle remains in optimal condition, no matter its brand or model.

We create bespoke maintenance schedules that consider your vehicle’s specific needs, factoring in its age, mileage, and the guidelines set by the manufacturer.

Our experienced team tackles various services, ranging from oil changes and tire rotations to brake checks and transmission maintenance, all in line with your vehicle’s mileage benchmarks.

We commit to conducting each service with meticulous care, integrity, and outstanding client service.

At Desert Oasis, our goal is to prolong the life of your vehicle, boost its performance, and elevate your overall driving experience.

Desert Oasis specializes in professional Factory Programming for various vehicle brands and models right within our facility. Our qualified team uses cutting-edge technology to update and reconfigure your vehicle’s computer systems, guaranteeing peak performance and dependability.

Distinct from dealerships, Desert Oasis offers tailored attention and service, providing you with expertise comparable to dealerships but without the high costs typically associated. We blend the technical proficiency of a dealership with the personalized service of a family-run local shop.

Discover the unique experience of dealership-grade service at more affordable rates with Desert Oasis European Auto Service and Repair.

Free 44 Point Inspection Video

"Where Trust Comes First"

With each inspection we provide a Free 44 point inspection video with pictures of your car parts in a video format so you can see for yourself the condition each part is in and with a rating of the condition of the parts.

Top Rated European Auto Repair Shop in Las Vegas

Joana MirandaJoana Miranda
16:08 30 Oct 24
I really appreciate all your help, you guys are awesome!
ReidReid
17:09 28 Oct 24
makeitrane69makeitrane69
16:20 28 Oct 24
Nikki JacksonNikki Jackson
16:04 23 Oct 24
Steve FowlerSteve Fowler
16:06 21 Oct 24
GSGS
02:30 20 Oct 24
Excellent service. I definitely recommend Desert Oasis to anyone looking for quality service.
g ortegag ortega
17:32 15 Oct 24
Great service! Very professional.
terrence hemmingterrence hemming
21:24 14 Oct 24
Transparent and Professional
Judith BellJudith Bell
16:22 11 Oct 24
Service on car and working with Anthony was great! Picking up the car I informed them I need the car when they open at 8 because I have work across town at 8:30 they had to call employee to bring my car back the employee parked my car in the other bay across the parking lot sitting in my car I had to ask him to get out so I can leave. I was 16 mins late for work. Frustrating if I’m being proactive they need to communicate better
Dejerah BrownDejerah Brown
16:10 11 Oct 24
Ruben PerezRuben Perez
00:31 11 Oct 24
This is the second review from my first I went back to this place and talked to the owner they were very helpful I recommend this place to anyone The owner seems like a genuine guy thank you
Samnang TorSamnang Tor
21:29 09 Oct 24
Kristin ParksKristin Parks
20:09 30 Sep 24
702fr702fr
16:13 30 Sep 24
Very professional, personable, knowledgeable and very competitive price's. I would highly recommend.
Jeremy SuggsJeremy Suggs
18:02 28 Sep 24
Effective and efficient service and professionalism was my entire experience with Desert Oasis Auto Service! I recommend this business because it’s honest, professional, and highly focused on client satisfaction.
Kilah LipstickKilah Lipstick
23:20 27 Sep 24
Disappointed. All I ever asked from anyone touching my car is transparency and I didnt get that instead I feel I got hosed. I just recovered from a stroke and being out of work finally got myself together financially to get some work done on my neglected Porsche. I recently moved down the hill from Summerlin and was new to this neighborhood and was looking for a shop that will act as my primary shop for I have several things to do. First before I go in let me start by saying Anthony and Bill were really nice and professional and the best thing about this business I do not blame them for doing their jobs. I understand that there is a sales element in the Service Advisor position as I was a trainer in corporate sales so I understand the techniques used. So back to my repair. I needed brakes I called spoke to Bill and asked for pricing on front brakes. I was given a quote for $1,300 other shops in the area had given me the same pricing so I decided to go with Desert Oasis based on the good reviews. I had another issue which was an oil leak but I was told it would cost me $200 for them to me where the leak came from. I only had a budget of $1500 that day so I was unable to find out about the leak which started my disappointment. So as Service Advisors go Anthony sent me a very thorough, accurate and comprehensive service advisement with pictures of everything that need attention at some point that came up to $10,00 dollars $7000 was control arms ( more insanity) he said I needed. He also suggested i get a $286 oil change which made zero sense because I came in telling them I had a leak why would I get an oil change when you are telling me I have to pay to tell me where its coming from again I understand labor I just didnt have it. So at this point I just want my brakes fixed so I can pick up my car. I then get a call from the service manager Armando who to me sounded like he annoyed that I didnt have more money to pay for whatever they was going to tell me the leak was coming from. I then had to signs some waiver that they warned me that driving a car without oil can damage the car ( as if I already did not know this). I felt I was being scared into a repair I knew I needed but did not have the money for. Armando using the scare technique made it sound like it would be a danger to drive it when I drove there in the first place. Even with all I said my disappointment didnt come until after I got my car. So I pick up my car $1,460.00 for 2 front rotors 2 Sensors the pads and labor. I got home still annoyed I still didn't know where the leak was coming from. I then started looking at my receipt. My parts cost $990.00 $300 for each (2) rotor and $274.00 for the pads, 102.00 for (2) brake sensors and I paid 259.00 in labor a shop fee of 37.85 a Hazmat fee of 31.54 and 132.34 in tax for a total of $1,483.86. Before I go on here is my big thing I DONT CARE WHAT LABOR COSTS but DO NOT FLEECE ME ON PARTS. So remember when I said I called Bill to ask for a price. He also told me what the name of the brand was for the brake parts he said Textar. So I started doing research come to find out Dessert DOUBLED the price on each of the parts they charge me for. Let me say this I EXPECT FOR ALL SHOPS TO MAKE MONEY ON PARTS BUT 100% MARK UP IS insane and greedy. I will give you 25-50% mark up but 100% was too much. In total I should have been out $488.00 in parts not $990. Sadly there are no rules to given how much a shop can increase parts prices by but 100% markup lost me as a future customer ever. I had a shop tell me that would charge an extra 50.00 per hour on labor If brought my own parts and you know what I wish I had went that route. We can all agree it's hard out here these days but it sure would be nice to find at a shop you can trust who doesn't fleece you. If I paid that for just front brakes imagine what they would charge me for the oil leak . Never again you lost what could have been a loyal customer. Look at the tone the owner uses in response to complaints in the review its horrible
KeoniKeoni
20:12 26 Sep 24
Friendly and Professional.
Frederick Van HooseFrederick Van Hoose
20:59 23 Sep 24
Quick appointment and fast service.
Chuck AmiesChuck Amies
17:38 23 Sep 24
There were great
Sheri ZeilerSheri Zeiler
17:17 23 Sep 24
Desert Oasis was quick with diagnostic of what was wrong with my car. The folks in the office were kind and professional.
Danielle ZamoranoDanielle Zamorano
21:55 19 Sep 24
I have had many things done at this shop form brakes to oil changes and very thing in between. If there's one thing I know is that Armando is an honest mechanic and he will get it done right the first time. 10/10 recommend this shop
Jimmy WattooJimmy Wattoo
16:04 19 Sep 24
Kristin BeamKristin Beam
23:06 18 Sep 24
Kelly CrayneKelly Crayne
17:12 18 Sep 24
Was given a quote from another place for twice the cost and a few WEEKS to make the repair. These guys at Desert Oasis are trustworthy and did an excellent job quickly to get me on my way!!
Jamie BeamJamie Beam
16:49 18 Sep 24
K PK P
04:18 17 Sep 24
DON’T BRING YOUR RANGE ROVER HERE. I took my Range Rover sport hse in for a small coolant leak. Just wanted a diagnostic to pinpoint where the leak came from. They quoted me over $4700 because it has a supercharger and I needed to replace the entire coolant system. My car doesn’t even have a supercharger?! When I asked them where the leak was they couldn’t tell me. Said they would need a camera to really tell and proceeded to charge me a diagnostic fee. They will take advantage of you if you let them. Don’t let them.
Michael AbarbanelMichael Abarbanel
16:22 16 Sep 24
Great affordable service for German autos!
Mahathi KuchiMahathi Kuchi
19:23 13 Sep 24
Best place to get your car diagnosed and repaired. Really honest service with excellent technical credentials. Quality work and white glove treatment to all their customers. Fair pricing and full honest disclosure with no add-ons or unnecessary repairs. I recommend with no reservations!
Mark ButlerMark Butler
17:24 09 Sep 24
Christina BricknerChristina Brickner
21:27 05 Sep 24
John ChakyJohn Chaky
16:46 05 Sep 24
Great staff and good service. I would highly recommend this company to other Audi owners.
WellaceWellace
11:26 05 Sep 24
Was able to squeeze in my Mercedes c230 within a day and had me out at the end of the week. I was able to make a long trip with my car the next week when I gave them the time pinch. They were also very friendly and understanding throughout my time communicating with them.
Guisell PetersonGuisell Peterson
00:17 05 Sep 24
I recently took my BMW to Desert Oasis for repairs, and I couldn't be happier with the experience. Armando and his team were fantastic-honest, quick, and highly skilled. Another shop claimed they could fix the issue but ended up not knowing how.Thankfully, Desert Oasis had no problem handling the job and completed the work efficiently.The customer service was top-notch.Armando kept me informedthroughout the process, and his staff was friendly and professional.If you're looking for a trustworthy repair shop that knows what they're doing,I highly recommend Desert Oasis!
ruststarruststar
16:19 03 Sep 24
I recently purchased a Porsche panamera that was a bit neglected and needed some maintenance and small repairs, I went to desert oasis and they took really good care of the car, all the work was done properly and on time with no surprises, I was kept up with the work being done and picked up the car spotless cleanI will go back againCheers
Robert HulenRobert Hulen
18:32 31 Aug 24
Just had brake fluid changed. Started right on time, fair price, very nice people. I highly recommend Walter and Desert Oasis. Bob Hulen
Edward ChuEdward Chu
13:12 27 Aug 24
Spec OpsSpec Ops
03:27 27 Aug 24
Dino EnriquezDino Enriquez
22:36 26 Aug 24
Honest and professional
Michael DunnMichael Dunn
18:52 23 Aug 24
Howard SeatonHoward Seaton
16:14 23 Aug 24
Always a good experience at Desert Oasis.
stephan dermendzievstephan dermendziev
14:02 20 Aug 24
Professional and very straight forward.
Mn YatesMn Yates
22:25 19 Aug 24
Very satisfied. Great service. They know what they are doing.
Trang HooserTrang Hooser
18:31 19 Aug 24
Ron CramRon Cram
19:51 16 Aug 24
I just moved my Porsche Boxster from Indiana to Las Vegas and chose Desert Oasis from the online reviews.I will say it was exceptional service and very timely. I used to have to schedule service out 2 months in advance in Indiana. Desert Oasis got me in in 2 days and out in 2 hours!Walter did a great job going through everything and the price was very reasonable.Great job!
Ben DBen D
02:01 16 Aug 24
I just wanted to say I took my Range Rover to Desert Oasis for multiple repair jobs and Anthony and his team were simply outstanding in every aspect of their service. Everything they told me were issues that I already knew needed to be addressed and I appreciated Anthony’s honesty and the technicians really understand European cars. I will never hesitate to go back to them and I will certainly recommend them to any of my friends who are looking for top notch service on their cars. Best service I’ve had in a very long time.
Vanette HarrisVanette Harris
16:12 15 Aug 24
A TA T
21:54 13 Aug 24
Walter was amazing. He was honest and clear about what I needed. There was no pressure and no nonsense. I appreciated the competency and communication. Thank you.
CHARLEN GrayCHARLEN Gray
00:49 13 Aug 24
Excellent service! Extremely professional! They were able to get my car serviced promptly. And the price they charged out the door was less than originally expected. Will definitely continue to get my car serviced here!
DanielleDanielle
17:01 05 Aug 24
Walter was amazing and kept me updated with everything! They are an awesome team and worked with me through all my needs. I wish I found them years ago but I will be returning for any future needs!
David InterianoDavid Interiano
16:55 05 Aug 24
Thank God I was able to locate an honest and trustworthy mechanic. These guys have always been there for me and get job done right. Had a chance to speak with the owner and he believes in getting the job done right the 1st time and not having to come back to it, that's the way it should be. For sure recommend Desert Oasis!
Reni PataneReni Patane
16:29 05 Aug 24
Cristian AbricaCristian Abrica
16:21 05 Aug 24
Great service
CHRIS POTTERCHRIS POTTER
17:30 29 Jul 24
Terris FoleyTerris Foley
16:50 29 Jul 24
Service was done in an excellent way, my appointment was recognized and the service was done as advertised.
Cynthia ACynthia A
16:16 29 Jul 24
Dennis PavlovetsDennis Pavlovets
03:40 27 Jul 24
Incredible service! They go above and beyond customer satisfaction. I will never take my cars anywhere else.
Many LabsMany Labs
16:08 26 Jul 24
IMODERN LUXURYIMODERN LUXURY
16:09 25 Jul 24
Desert Oasis is owned and operated by a professional team of AutoService Practitioners.After my bad experiences with european service providers here in Las Vegas for my Mercedes.Desert has proven to be the top choice in my opinion. You will be taken care of timely and correctly the first time!!!
Cathy davisCathy davis
18:31 22 Jul 24
gregory adamsgregory adams
17:07 17 Jul 24
Chris GendrinChris Gendrin
17:40 15 Jul 24
In all the heat my VW Golf just quit running, I reach out and they got me the next morning and fixed the problem. They were very clear with their communications and the price was inline with what was expected. A+++
Mlchael SchnelleMlchael Schnelle
16:37 15 Jul 24
Great service and staff were very professional and knowledgeable.
Chatty RavenChatty Raven
16:30 15 Jul 24
Janette BrookJanette Brook
17:12 12 Jul 24
Very accommodating. Trustworthy and great service.
Scott DelorgeScott Delorge
19:22 10 Jul 24
I was pleasantly surprised by not only how quickly they were able to schedule me in during the Blazing Hot Summer for an Air Conditioning service (my Mercedes dealership was a 3 week wait) but also how inexpensive the service ended up being & my Car has ice cold Air now!Very Friendly & thorough work, definitely Top-notch Service = Thank You A+++
Hipolito MaldonadoHipolito Maldonado
15:22 09 Jul 24
Friendly staff, very accommodating to my schedule and fairly priced. Got my X5 back on the road!
BenJamin ShawBenJamin Shaw
17:17 06 Jul 24
Desert Oasis is a great place for BMW repairs. Affordable, professional and expedient.
Jerry RoxasJerry Roxas
16:18 05 Jul 24
Great service. Friendly. A lot better service than BMW dealership
Dave JentschDave Jentsch
20:42 03 Jul 24
I scheduled an appointment to have a couple of things on my Mercedes repaired and Desert Oasis repaired them promptly and on time. They also informed me they were able to perform the repair on my right mirror lens directional indicator without having to replace the part - saving me hundreds of $$$. That's what creates high quality solid reputations.
MC MCMC MC
16:23 03 Jul 24
Lisa LaskeyLisa Laskey
16:38 01 Jul 24
John AlderferJohn Alderfer
16:15 28 Jun 24
Stephanie HenmanStephanie Henman
16:24 26 Jun 24
Tony BrownTony Brown
16:15 24 Jun 24
Dante' JavierDante' Javier
17:35 20 Jun 24
Desert Oasis provided a 5 star service. They are thorough, detailed oriented and the customer service was excellent. I have no hesitation bringing my BMW for future service.
Jim LeeJim Lee
20:32 17 Jun 24
Bruce TimsonBruce Timson
13:17 15 Jun 24
We have been driving our 2009 Jaguar for the last year with poor air-conditioning for the last year. It is our second car not used often particularly when over 90 degrees, The dealer had given us an estimate of $3300 to fix. We used the Jag the other day to pick up our Audi. It was 103 degrees. I asked Corey our service manager what it would cost to diagnose the Jags AC. $146 got us the testing and we were out the door with AC freezing air for under $700.We started with Desert Oasis last year after I had a fuel pump replacement estimate of $1700 from the Audi dealer. I got a second opinion from DO. It wasn't the fuel pump causing the problem but a faulty crankcase valve. $700 and the Audi has been running smoothly ever since.Bottom line is...if it isn't under warranty from the dealer go to Desert Oasis. You'll be glad you did
Atzintli BrionesAtzintli Briones
16:29 13 Jun 24
Very pleased with my service. Called them a day before to scheduled a service appointment drop my vehicle and they took care of it right away I ended up doing the recommended services and they took care of it right away.
Melvin BarnesMelvin Barnes
22:18 12 Jun 24
Was originally told i wouldhave to pay a little over $5,000 to fix my car and agreed they called back with e new estimate over double that in price at $12,190.00 i asked for a day to think it over and got back to them on monday. I spoke to them two days later and the price jumped another $700 and i told them no. after which they tried to charge me a storage fee of $800+ dollars because i decided to not have them do my work. i was willing to pay for the work they did but they tried to strong arm me and change prices every time i spoke to someone
Raul SaavedraRaul Saavedra
17:34 10 Jun 24
Great service, professionals, including the mechanics are top quality. Highly recommend this business for your European car needs needs.
Katarina WilliamsKatarina Williams
17:13 10 Jun 24
James DaleJames Dale
00:26 08 Jun 24
First visit , service was good and there is a comfortable waiting area . Car was serviced correctly and I will be using Desert Oasis for all my future service.
Howard GarrardHoward Garrard
17:53 05 Jun 24
European Motors is far from my home. A driver to take me home would have made this business perfect.
Richard HoffendenRichard Hoffenden
16:46 30 May 24
Great service, thank you Corey
Wanda McCoyWanda McCoy
16:57 28 May 24
Repaired my immediate concerns and advised me on future repairs
Gary GreggGary Gregg
04:37 28 May 24
Linda WilliamsLinda Williams
21:03 24 May 24
Excellent service reasonable price highly recommend their set
Christine RodriguezChristine Rodriguez
17:07 23 May 24
Patty GonzalezPatty Gonzalez
16:33 16 May 24
I would like to say “thank you” to the entire team at Desert Oasis European Auto Shop, especially to Bill for taking care of my Q7. It was a very complicated & costly repair. Bill reached out to my extended warranty and kept in contact with them throughout the entire process. The warranty covered all costs totaling over 9k and leaving me with a very minimal deductible. This shop is by far the best one I have ever been to. I highly recommend it. My car is driving like new again. Thank you once again for all your help! A+++
Ana MelianAna Melian
16:13 16 May 24
Larry K. ScottLarry K. Scott
19:08 15 May 24
Fantastic service
Diego TrujilloDiego Trujillo
17:05 14 May 24
I have a better experience here than I’ve had at the dealership for my Mercedes. The team is quick, receptive, and knowledgeable.
Amy WoolerAmy Wooler
16:31 13 May 24
They kept me up to date on everything they were doing and my car is running great again. Thank you.
Kim AmatoKim Amato
17:00 10 May 24
Bill gave us a diagnosis, a quote, and finished the repairs on our Audi Quattro in a timely manner.
Jocelynn MooreJocelynn Moore
16:22 08 May 24
First time at Desert Oasis! They did a great job on my Rover and they were pretty quick. Anthony was amazing. Communication was on point. Fabulous service. Thank you!
Anthony MontanaAnthony Montana
19:02 06 May 24
All the staff was super informative, honest, and very helpful! Excellent service!! They even went above and beyond to get the small OEM oil pan drain plug for me so I wouldn't have problems in the future, Great job Guys!!
T. WebsterT. Webster
17:12 06 May 24
Bill and team are great!
James NERIJames NERI
23:42 02 May 24
Rolf HoutkooperRolf Houtkooper
18:28 02 May 24
Fast, friendly people, excellent service
Estefania LaurinoEstefania Laurino
16:19 02 May 24
Great service
Alex ortizAlex ortiz
14:12 02 May 24
Satisfied long time customer.
Carl RoweCarl Rowe
21:45 29 Apr 24
It took a little longer than expected but they did an excellent job!
Ronisha BryantRonisha Bryant
18:00 29 Apr 24
Daryl EDaryl E
16:21 29 Apr 24
Great service, I feel real comfortable with Dearrt OasisThank you
Andre AlfieriAndre Alfieri
17:07 26 Apr 24
VaVa
16:40 24 Apr 24
Ronald Williams JrRonald Williams Jr
17:35 19 Apr 24
Great 1st service experience, it was for oil change. RW
Christopher AmosChristopher Amos
23:49 18 Apr 24
Colette BradleyColette Bradley
13:04 16 Apr 24
Chelsea ConroyChelsea Conroy
17:13 15 Apr 24
Very happy with the service. Staff were very professional and did a through inspection.
Kevin P McClintonKevin P McClinton
16:50 15 Apr 24
Very professional 👍
MIGUEL AGUIRREMIGUEL AGUIRRE
02:06 12 Apr 24
Armando and his team are 100% professional, reliable, honest shop .. highly recommend this garage for any of your vehicle needs
Alex MelendezAlex Melendez
17:23 08 Apr 24
Friendly people, service was done in the time frame given.
Rachel GalangRachel Galang
21:15 05 Apr 24
James RandlesJames Randles
21:43 01 Apr 24
Great job guys!!!
Timothy GallagherTimothy Gallagher
17:23 01 Apr 24
laurel barrylaurel barry
18:54 29 Mar 24
Haywood NelsonHaywood Nelson
16:17 28 Mar 24
Damon PattersonDamon Patterson
19:50 25 Mar 24
Great service. Honest.
Mike KruseMike Kruse
23:34 23 Mar 24
Very knowledgeable and great to work with.
Tamberly WatsonTamberly Watson
16:52 18 Mar 24
Doris GayDoris Gay
00:02 16 Mar 24
We brought our 2011 Audi A8 into this shop because we were told we could trust them to fix a gas leak in a hose near engine. We also needed a new battery because the car sat undriven for a few months due to my husband having a major surgery. Our bill was a little over 1100.00 and we were told the car was all set to go. We drove it twice in the next 2 days after we got the car back and the engine seized! 🤔 I disputed this bill with my bank because I was trying to avoid court. We don't need a new battery for a car that isn't working, so now we will try to return the new battery. Not sure what was done but it was definitely something done at this shop. Maybe they didn't check the fluids before we took it, but we were assured the car was good! I will never recommend this shop, they now reversed the charge back and we paid these people to blow our engine up!
Edward JanovEdward Janov
20:15 14 Mar 24
Brake fluid flush. Now brakes are squeeling. Why would this happen.
salena savardasalena savarda
19:01 07 Mar 24
Service here has always been exceptional and honest. They are always willing to work with you on any issues and are extremely communicative throughout the repair and service process.
Nikki ChiNikki Chi
04:52 07 Mar 24
Watch/ look over your bank account and credit if you've gone here . I just moved here from New York and a week into moving here I had some repairs done at this shop and 8 days after there were several attempts at getting credit cards , Conns credit , auto financing and other purchases in the Vegas area and that continued every month for the rest of the year until I put a freeze on my stuff once I realized what was going on
Paul StanleyPaul Stanley
18:08 04 Mar 24
Shawn PursleyShawn Pursley
21:02 28 Feb 24
Great guys. Do nice work, fair prices.
Aurora VAurora V
03:36 26 Feb 24
This repair service is a great place to bring your European car for repairs. They are honest, professional and explain their findings and what needs to be done including an estimate of the cost and the length of time to do the repair. Recently, I had a warranty repair and they took care of everything, making all the arrangements with warranty company and all I had to do was call on the car rental. I’m new in the area so I am so happy to find a great auto repair and service!
Alexis JigalinAlexis Jigalin
00:06 17 Feb 24
Mortez BradleyMortez Bradley
20:53 16 Feb 24
These guys are the best in town, no if & but’s about it.
Damon DavieDamon Davie
19:58 16 Feb 24
After a really bad automotive repair experience it was refreshing to get some honesty. They provided expert analysis on my Audi and even waved my storage fees. If you love your older foreign vehicle, you may want to partner with DO to sustain it.
Avery MovitzAvery Movitz
17:38 12 Feb 24
Desert Oasis did a great job—but I wasn’t notified prior to their handling my cabriolet top that they had to open it to do the work, which caused panic as it didn’t function.Nonetheless, I wasn’t charged for the extra time they had to spend with it. They’re professional gentlemen!!
Nikolas MastrangeloNikolas Mastrangelo
22:33 09 Feb 24
The work needed was explained and was done on time and within the estimated cost!
Bronson LoftinBronson Loftin
22:35 06 Feb 24
They do everything possible to get things running right.
GaryGary
23:12 01 Feb 24
I can honestly say that Desert Oasis European Auto Repair is the best repair shop in Las Vegas. I chose D.O. based on their customer service reviews to assist me with my CarShield warranty needs. From day one Bill was my advisor he was absolutely amazing!!!! Bill helped me tremendously in navigating the nuisances and complexities of working with a car warranty company that gave me nothing but headaches. Without Bill this entire warranty experience would have been a complete disaster!!! Bill fought on my behalf with the warranty company and made sure I received the quality of service that I deserved.I very highly recommend Desert Oasis for all of your auto repair needs. From Armando, the owner, to Bill, the mechanics, and all other the other support staff you are in great hands with all of these folks! Give D.O. a chance and trust me you will be happy that you did!
Janette BrookJanette Brook
17:40 22 Jan 24
Renner MagadiaRenner Magadia
18:20 18 Jan 24
They were very accommodating, courteous and professional. Also, they do not overcharge like other places that do that I will never recommend.
kimkim
20:02 15 Jan 24
Appreciated that they got me worked into their schedule to get my service done quickly!
Carlos SanchezCarlos Sanchez
17:05 11 Jan 24
Excellent service as usual! Car works perfect.
nelson vinasnelson vinas
17:20 08 Jan 24
Worked as promised, prompt fair price.
Jeanne ForrestJeanne Forrest
17:33 05 Jan 24
I have a 2005 Jaguar XJ8L and have used only Desert Oasis for the 14 years I’ve owned it. I treasure this car and would not entrust it to any other shop. They are communicative and provide great customer service. I trust their expertise and in some cases their good advice has saved me money.
William JohnsonWilliam Johnson
17:21 02 Jan 24
Teresa StrongTeresa Strong
17:08 29 Dec 23
Mark SivekMark Sivek
17:14 26 Dec 23
Bill knows my cars! Service is prompt and reasonable. I’m a realtor in town and I recommend Desert Oasis to my clients
Dan OcampoDan Ocampo
17:07 26 Dec 23
Marc ParmetMarc Parmet
17:34 21 Dec 23
Start to finish: Desert Oasis is superb. From Bill Elliott’s Service Advisory to Armando & the Service Team, and everyone who supports the customer experience - Bravo.
milton gaymilton gay
20:24 18 Dec 23
The car was serviced and rides perfectly. if you have a European auto, go there!
Mark PageMark Page
17:23 18 Dec 23
The service team was excellent and the repair was performed well. I would recommend this company!
JIMMY ALIJIMMY ALI
19:29 15 Dec 23
Clifton ClarkeClifton Clarke
17:34 15 Dec 23
Armando and Bill are great. Armando checked me in this visit and was very professional and down-to-earth. They performed a brake fluid flush and I was in and out in 45 minutes. Price was reasonable. Will definitely return for future services.
migibarra67migibarra67
18:31 14 Dec 23
Explained in detail the issues with the vehicle and they repaired it in a timely manner.
yvonne de luzyvonne de luz
17:13 11 Dec 23
Good mechanics who stand behind their work. Thanks to Armando and Bill
rickie mackrickie mack
19:24 07 Dec 23
Carter AddyCarter Addy
20:42 05 Dec 23
Always accommodating, knowledgeable work, with great service.
Julie ForbesJulie Forbes
17:54 04 Dec 23
Bill was able to squeeze me in and was professional, friendly and thorough. My car was ready the same day, which I wasn’t expecting.
Sterling DuesenbergSterling Duesenberg
18:16 01 Dec 23
First visit was great! Meticulous detail and excellent service on my VW Passat TDI.
Mark StiebMark Stieb
21:37 27 Nov 23
Every visit to Desert Oasis is pleasant. The service for my wife’s BMW is always top notch. Price for repairs are very reasonable and we are very satisfied with work quality. Thank you folks!
Jose GuerraJose Guerra
17:08 27 Nov 23
I am very pleased with the service I received and prices were reasonable. I recommend this auto repair shop to anyone looking for great service.
Sondra HamiltonSondra Hamilton
19:35 20 Nov 23
Great customer service! I appreciate the level of care that they show for their work and their customers!
Gloria GonzalesGloria Gonzales
17:16 20 Nov 23
Desert Oasis did an amazing job on my BMW. Price was reasonable as well. Thank you so much
Amy PrinceAmy Prince
17:11 17 Nov 23
Prices are reasonable and after a few years working with them, I highly recommend.
susan simpsonsusan simpson
16:33 17 Nov 23
The staff is very friendly and knowledgeable, and takes care of their customers very well. The pricing is much better than what you would pay at the dealer for the same type of work. I would recommend them completely for any of your BMW needs
Ted LammTed Lamm
17:05 15 Nov 23
Mike & Bill are total professionals. Very honest and dependable. I wouldn't take my cars anywhere else.Thanks' Guy's.
George BacaGeorge Baca
17:43 13 Nov 23
We really appreciate all your help. We are lucky to have found such a pleasant, professional auto shop. Thank you again
Shahab IsfahaniShahab Isfahani
17:02 10 Nov 23
Victor SunVictor Sun
19:09 09 Nov 23
Anthony MooreAnthony Moore
18:38 06 Nov 23
shawn haggstromshawn haggstrom
17:38 06 Nov 23
Excellent Service at a reasonable price for Foreign Luxury vehicles. Honest and reliable. Thanks again
virginiavirginia
06:59 06 Nov 23
John PolkowskiJohn Polkowski
22:25 30 Oct 23
Very easy to schedule work and good appointment reminder texts. They were on-time with everything.
Deborah Forbes (Debi)Deborah Forbes (Debi)
19:48 30 Oct 23
They were able to fit me in right away, and the service, as usual is outstanding as well as there hospitality … Above & Beyond!!!
Kaye WhiteKaye White
19:28 30 Oct 23
Wonderful, honest service.I had a part that was dirty-the throttle-and the mechanic cleaned it instead of the shop just telling me I needed a new one. I wouldn’t have known the difference. Also, when my check engine light came on, they didn’t just check the little readout from the machine-they actually did a FULL diagnostic including smoking the engine to see where the problems might be coming from (it was a hose with a leak).I also found their prices to be very fair which is awesome.
Brett MooreBrett Moore
19:21 30 Oct 23
Timely , moderate pricing, friendly, as promised.
They exceeded my expectation. Bill took the time to explain everything in detail. He was very knowledgable about Mercedes Benz and kept me informed at every step. I highly recommend them.
Lisa WuestLisa Wuest
19:19 26 Oct 23
My advisor is Bill, he is so knowledgeable about BMWs and I trust him. You can’t go wrong by having Desert Oasis service your car. Thanks to the owners, advisors and technicians!!!
Bob ThaterBob Thater
19:44 25 Oct 23
Very happy with repairs done on my car. will definitely bring my car back for regular maintenance.
AYANNA RileyAYANNA Riley
22:19 11 Oct 23
Great customer service! Love Micheal
Chuck EzumaChuck Ezuma
17:51 28 Sep 23
They worked on my 2015 BMW 328i for 2 years now. Great shop, fair pricing, highly recommended.
Norma BrownNorma Brown
13:17 22 Sep 23
As one who has been wounded by outrageous pricing from unnamed Mercedes dealerships in Las Vegas I can honestly say the pain has been eased by my Desert Oasis experience. I feel respected by all with whom I interacted and the pricing better fits within my fixed income.
T WT W
00:45 12 Sep 23
These guys were very fast friendly and reasonably priced I would recommend
k Wilsonk Wilson
18:22 11 Aug 23
Been coming here for a couple of years now for my Audi. Always patient, clear, and accurate with repairs. Fully gained my trust and support over the time. Bill is awesome!!
Todd TobergteTodd Tobergte
19:07 23 Jun 23
Bill and team are courteous, professional, and thorough. I was so impressed that I went back to them after being out of town for 3 years. My go-to mechanic now.
Debbie CraigDebbie Craig
00:46 17 May 23
Wanted a business to service my Jetta. Tired of using Dealers. Wanted more "high end" service with quality work. That's what I got and so glad I went for it. Reasonable prices, honesty, and efficient mechanics. Will return!!
Halie FitzpatrickHalie Fitzpatrick
01:28 27 Apr 23
If I could give this business 10 stars, I would! At the beginning of this month, my Range Rover Evoque was having some issues with the transfer case leaking. Long story short, my warranty company was not very helpful and made things extremely difficult for Desert Oasis and I. Even though this was the case, the staff here, especially Michael, was so wonderful throughout the entire process. Not only was I constantly kept in the loop (I love the texting feature they have!), but they were completely transparent and upfront about my portion and I could tell they genuinely cared about my situation. Armando is also awesome and did a great job fixing everything! Not to mention, the day that it happened, they were able to squeeze me in no problem and I really appreciated that. All in all, if you’re looking for a trustworthy spot to get your vehicle taken care of, Desert Oasis is it 👍🏻 the customer service is amazing (something that can be very hard to find in Las Vegas) and I wouldn’t want to take my vehicle anywhere else! Thanks again!
Poca LVPoca LV
17:07 13 Apr 23
These guys are amazing! They were able to quickly get me in for service. When we ran into issues with my warranty they didn't hesitate to work things out for me. I will definitely recommend them to everyone.
Kylee LeybaKylee Leyba
17:40 20 Mar 23
Great business and super welcoming staff. Their technicians care about your car and are honest when it comes to the proper maintenance needed to keep my car going. I won't go anywhere else!
Took about 2 days to get my 128i in for a new radiator at a fair price. They also found a hose was leaking and replace it. 5 star service and can't beat the fair price. A shop that you can trust.
Cesar CruzCesar Cruz
20:21 10 Dec 22
Desert oasis helped me out when I really needed them and they did the work really quick! I highly recommend them to everyone. Shop is clean, staff is amazing, and they are very knowledgeable. Go Check them out!
Rocky SinghRocky Singh
22:26 12 Nov 22
These people are very honest talk to bill the best honest guy he will not over charge u very genuine guy he will work with u in your I fix my Audi A6 from them at very reasonable price where other people were telling me triple of the cost so definitely recommended!!
Donald WalkerDonald Walker
19:01 11 Nov 22
First time doing an oil change on my mini Cooper. Took it here. Conveniently located near me. Got me right in even though I was a little early. They fixed an issue caused by the place I bought it at and stuck to the original quote.
Aleksandar MilicAleksandar Milic
23:01 01 Oct 22
This was our second visit to this shop. Bill helped us out again. Car would not start and it was exhibiting bunch of electronic issues. Problem was diagnosed right away and recommended solution fixed the problem. Great communication through out of the process. Professional shop with experienced people.Friendly and honest place.Definitely will be coming back here with our Audi for whatever work it needs.
Kim BatesKim Bates
22:21 14 Feb 22
As a single woman in a new city it's always refreshing to find an honest auto mechanic. After driving my 3 series from Dallas, TX to Vegas my engine light came on and they got me in right away. They told me what the problem was, gave me an honest quote and didn't try to update me. I'll definitely be using Desert Oasis for all my BMW needs.
Ope OladipoOpe Oladipo
19:12 22 Nov 20
I had a coolant hose line break (thx BMW) on me at Red Rock canyon park, rendering my car undrivable so I had to have it towed to the nearest shop around. The fix was simple actually; Replacing the coolant hose line which I got from BMW the morning after. with my car parked out front, I fully intended on doing this myself until a few guys from the shop came out to help me. they not only sped up the installation of the new hose, they also graciously used a special tool to get the air out of my cooling system and topped me off with coolant.I'm from out of state so they could have charged me whatever they want, after all I need my car to make it back with me but they did this without taking a single penny from me. I offered and they refused. Grateful to these guys and wish them the best!
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